Privacy Policy

MDCDiamonds.com collects information from our users at several different points on our website.

MDC Diamonds New York does not sell, trade or rent your personally identifiable information to third parties, unless you have granted us permission to do so.

We request information from the user on our order form. Here a customer must provide contact information (such as name and shipping address) and financial information (such as credit card number and expiration date). This information is used for billing purposes and to fill customer orders. If we have trouble processing an order, this information is used to contact the customer.

We use "cookies" on this site. A cookie is a piece of data stored on a site visitor's hard drive to help us improve your access to our site and identify repeat visitors to our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site. Some of our business partners may use cookies on our site (for example, advertisers). However, we have no access to or control over these cookies. This privacy statement covers the use of cookies by this site only and does not cover the use of cookies by any advertisers.

We use a database to track and monitor traffic trends on this website, which includes but is not limited to IP addresses, browser types, Internet service provider (ISP), referring and exit pages, platform types, date and time stamps, and number of clicks, to analyze trends, administer the site, track visitor movement in the aggregate, and gather broad demographic information for aggregate use.

MDC Diamonds New York uses information from demographic and profile data gathered from surveys, traffic patterns, and IP addresses, in aggregate, to help us customize our website according to our users' interests. From time to time we may share aggregated (not individually identifiable) information with third parties in connection with advertising or promotional purposes.

We may use certain trusted third-party companies and individuals to help us provide services (for example, shipping companies and processors of credit card payments). These third parties may have access to personal information needed to perform their functions, but may not use it for other purposes.

We reserve the right to transfer any and all information that we collect from users of the site to a third party in the event of any merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of the assets or stock of MDC Diamonds New York or its affiliates (including in connection with any bankruptcy or similar proceeding).

We may also disclose personal information: (i) if required to do so by law or in the good-faith belief that such action is necessary to comply with legal processes or governmental requests, (ii) to enforce our Terms of Service, (iii) to protect and defend our rights or property, or the rights or property of our users, or (iv) to act in urgent circumstances to protect the personal safety of users of the site or the public, or to pursue available remedies or limit the damages that we may sustain.

This website contains links to other sites. Please be aware that MDC Diamonds New York is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

We request information from the user when they order our catalog or subscribe to our newsletter. Users can opt-out of these communications by using the unsubscribe features included in these communications, or by contacting us directly. Please note that we may still send service-related announcements when we deem it necessary to do so, and such service-related communications may not have an option to opt out.

From time to time our site requests information from users via surveys or sweepstakes. Participation in these surveys or sweepstakes is completely voluntary and the user therefore has a choice whether or not to disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.

MDC Diamonds New York takes every precaution to protect our users' information. When users submit sensitive information via the website, their information is protected both online and offline. Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the address of the web page. While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers and servers on which we store personally identifiable information are kept in a secure environment. If you have any questions about the security of our website, you can send an email to service@mdcdiamonds.com.

In order for MDC Diamonds New York to provide a better user experience on our website, we may supplement the information we receive from you with information from other sources, such as our affiliated websites, in order to provide us with a better understanding of you, and to tailor our services and site to your preferences based on this combined information.

Members will occasionally receive information on products, services, special offers and a newsletter. Out of respect for the privacy of our users, we present the option to opt-out of receiving these types of communications. Please see the "Choice / Opt-Out" section below.

If a user's personally identifiable information changes (such as your zip code), or if a user no longer wants to receive our service, we will endeavor to provide a way to correct, update, or remove that user's personal data. This can usually be done by using the unsubscribe feature found in our communications, or by contacting us directly.

Users who no longer wish to receive our newsletter or promotional materials from our partners may opt out of receiving these communications by using the unsubscribe feature included in our emails, or by contacting us directly.

MDC Diamonds New York reserves the right to change this policy at any time without prior notice. Any changes to this policy will be posted on this page, and such changes will be effective immediately upon posting. Your continued use of the site following the posting of changes to these terms will mean you accept those changes.